Photo: Justin Sullivan/Getty Images The most talked-about feature debuted during Google’s I/O developer conference this week is “Duplex,” an AI system that can mimic actual human speech with eerie, accurate results. The point of the system, at least in Google’s onstage demos, was to use Duplex as a concierge service, calling phone numbers and booking appointments for you by literally speaking with the human on the other end. It’s like having a secretary, only it’s a computer that sounds like a person. Just tell Google what you want and it makes the call in the background (hence the name Duplex), and then notifies you of the outcome. Theoretically, this system will allow businesses who don’t have online infrastructure to access a generation of customers that, conditioned by services like Seamless, dreads making an actual call and dealing with another person. The hypothetical economic benefits of such a system are obvious and substantial. It’s also, in the classic Google mode, a huge boon to daily convenience. And boy, is it impressive technology — and worrying. To some extent, these worries are more cultural than technical. The Duplex demos showed the system completing a task, like booking an appointment, and the dialogues… Read full this story
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Google Duplex Makes Your Life Easier by Making It More Difficult for Others have 315 words, post on nymag.com at May 10, 2018. This is cached page on xBlogs. If you want remove this page, please contact us.