Back in 2017, Air France announced that it was young, hip, connected, and appealing to young people. Or at least it hoped to be with its new airline brand, Joon. advertisement The airline brand was aimed at "the millennials (18- to 35-year-olds), whose lifestyles revolve around digital technology," and who supposedly wanted to continue their digital-first adventures on flights around the world. However, Air France may have missed the memo that millennials are broke , because when Joon launched, Air France was adamant about the fact that Joon was not a low-cost airline. Fast-forward to today: Air France just announced that it is "studying the future of the Joon brand," because it has now realized that "the brand was difficult to understand from the outset for customers, for employees, for markets and for investors." It turns out, trying to convince broke millennials to buy expensive airplane tickets–when Ryanair is right there–may not have been the best idea. The decision is not final, but the announcement includes a lot of words about "the plurality of brands in the marketplace," and how they're weakening "the Air France brand." It also talks about the need to simplify the "brand portfolio" to capitalize "on the… Read full this story
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Air France, not millennials, may be killing Joon, its millennial-focused airline have 249 words, post on www.fastcompany.com at January 10, 2019. This is cached page on xBlogs. If you want remove this page, please contact us.